Understanding SSO Login Challenges
The Rajasthan SSO portal is a lifeline for accessing government services, but login issues can disrupt your experience. In 2025, with high traffic from job applications (e.g., RSSB exams) and scheme enrollments, issues like forgotten passwords or OTP delays are common. This troubleshooting guide offers practical solutions to get you back online quickly.
Common SSO Login Problems in 2025
- Forgotten SSO ID or password.
- OTP not received or expired.
- Browser compatibility issues.
- Account lockouts after multiple failed attempts.<grok:render type=”render_inline_citation”>1</grok:render><grok:render type=”render_inline_citation”>5</grok:render>
Step-by-Step Troubleshooting Guide
Step 1: Perform Basic Checks
- Verify internet connectivity.
- Use Chrome or Firefox (avoid outdated browsers).
- Clear browser cache/cookies.<grok:render type=”render_inline_citation”>8</grok:render>
(Placeholder: Screenshot of browser cache clearing)
Step 2: Recover Forgotten Password
- On sso.rajasthan.gov.in, click “Forgot Password.”
- Enter your SSO ID and registered mobile/email.
- Receive OTP, verify, and set a new password (8+ characters).<grok:render type=”render_inline_citation”>9</grok:render>
(Placeholder: Screenshot of forgot password interface)
Step 3: Fix OTP Delivery Issues
- Resend OTP after 30 seconds.
- Check spam/junk for email OTP.
- Update mobile number via helpline if incorrect.
Step 4: Recover Forgotten SSO ID
- Click “Forgot SSO ID” on login page.
- Enter Jan Aadhaar or email to retrieve ID.
Step 5: Handle Account Lockouts
- Wait 30 minutes after multiple failed attempts.
- Contact support at 1800-180-6127 for manual unlock.
Advanced Tips for 2025
- Link OTR for seamless job portal logins.<grok:render type=”render_inline_citation”>4</grok:render>
- Use the SSO mobile app for biometric login options.
FAQs on SSO Login Issues
- Why is my SSO ID not working? May be suspended; contact support.
- OTP delays in 2025? High server load; try during off-peak hours.